Best Western Cumberland Hotel - Harrow51.581703, -0.331929
ex. Best Western
According to guest reviews, the hotel has been rated as Best Design Hotels in United Kingdom
Ideally located by Harrow-on-the-Hill station, Cumberland Hotel features a free car park and a sauna. Cumberland Hotel welcomes guests to its non-smoking rooms since 1952.
The hotel is nestled in the center of Harrow, steps away from Harrow on the Hill train station. The vicinity of a tube station let you explore The O2 Arena and Harrow School with no difficulty.
Bars, a stadium and restaurants are set close to the property.
Cumberland Hotel is set 20 km from London Heathrow airport.
Cumberland Hotel provides accommodation in 85 guestrooms fitted with climate control, Wi-Fi, television with satellite channels, a trouser press and a work desk. The rooms come with en suite bathrooms with a shower and a hairdryer along with a microwave, a dishwasher and a stove.
Eat & Drink
Excellent international specialties are proposed at the large restaurant. A tourist area features Nando's - Harrow and O'Neills within 100 meters of the venue.
A full breakfast is served and charges are applicable.
Corporate travelers can use a business centre, a meeting room and a photocopier available on site.
The property offers steam baths and massage, encouraging guests to unwind. There are a gym and a fitness centre provided at Cumberland Hotel.
Wireless internet is available in the hotel rooms for free.
Private parking is possible on site for free.
Number of rooms: 84.
24-hour room service
Poolside snack bar
Sports & Fitness
- Exercise gym
- Golf course
- 24-hour room service
- Medical facilities service
- Wake up service
- Bell staff/Porter
- Restaurant with air conditioning
- Poolside snack bar
- Business centre
- Paid babysitting/ Child services
- Children's pool
Spa & Leisure
- Beach umbrellas
- Sun loungers
- Garden area
- Free Wi-Fi in rooms
- Air conditioning
- In-room safe
- Tea and coffee facilities
- In-room desk
- Ironing facilities
- Rollaway beds
- Hair dryer
- Cable/ Satellite television
- Direct dial telephone
- Data ports
- AM/FM alarm clock
- City landmarks
Rating by category:
Staff friendly & polite, room fine (apart from comments listed). Good for short business stay - which is what we used it for.
The only problem we had was being unable to leave the window open due to road noise. We were in an annexe (room 256) and directly faced a busy road.
Location was good, room and beds comfortable and very clean, fairly spacious.Good hospitality tray in room. Bathroom small but shower works well and plenty of hot water.Ideal situation, near tube and shops. Plenty of places to eat, we didn't have breakfast at hotel but plenty of choice nearby. Easy access for Wembley and good reasonably priced hotel for a weekend in London.
Room located in annexe situated on busy road so rather noisy. Meant we weren't able to have windows open so rather hot in room. However noticed there was a fan in the warderobe!!!Only saw it the next morning shame it wasn't left somewhere that we would see it.
That is one of the worst hotel I have never stay. The room is not clean, smell smoke,low quality room. Very very bad hotel. The hotel rate 3 stars but I think the room could not even achieve 1 star rate I will never go to this hotel chain again.i made the complient to the hotel manager. His attitude is poor as well. Awful hotel
We went to a concert at Wembley and the hotel's location couldnt have been better, easy to find and so close to the nearest tube. Also felt safe returning at 11pm at night. The hotel itself was good, friendly staff and comfy beds. Wouldnt hesitate staying here again
The only fault I could make is that because the hotel was on a main road and we were in the Annex, the traffic was v noisy so if your a light sleeper you might need some ear plugs.
The reception staff were friendly and the breakfast was excellent, fresh croissants and attentive service
The room was rather dated with wallpaper peeling off and the bathroom was black in places around the tiles, it did need a good refurb, the unfortunate part for me was I came in a group of 4 and my sister and her friend got a refurbed exec double suite for the same price, not very happy about the fact that our room cost the same when it clearly was not the same standard
Great location, safe area & many restaurant around
Internet is not very stable though it's free. Special Breakfast rate only apply when check in. After that, they will charge you 4 pounds more. Not able to accumulate the Best Western Royalty card point.
The hotel is ideally placed for London trips and very convenient for many major shops.We were well looked after by the staff and impressed with the quality of the hotel. Would recommend the hotel to anyone.
Our only complaint is the lack of an elevator particularly for any rooms above the ground floor.
Location is great to get in to london
The location was good for central London and in particular the concerts at Wembley stadium.
On our arrival it seemed there was no record of our booking so it was fortunate that I had taken the email with me. The staff at reception failed to mention that if we stated we wAnted breakfast the following morning it was cheaper than if we just turned up in the restaurant in the morning. The quality of the rooms was rather poor with wallpaper peeling off and floor lino in the bathroom lifting up and cracked. Not what I expected if a hotel that cost £90 a night!
Poor standard of rooms. Cracked bath panel (3 places). Mould on bathroom walls. Wallpaper peeling off the wall. 3 star..room 170 isn't
Staff arranged early check in
Expensive after hours bar
The location and the consistent excellent customer service shown by your staff
Sound spot Great staff
Very good breakfast at good price. No cost parking.
Carpet was really stained and dirty looking.
Hotel Staff were very friendly and helpful. Room was very clean and well maintained. Had a bar but we didn't have time to use it. Location near town centre was great for local restaurants and access to tube for Wembley and London Centre. Hotel parking was great too.
Just the damp bathroom. A bit of heat and ventilation would help keep it dry and looking better.